If businesses and organizations need customers (or clients in some cases) to be profitable then they need the employees to run a successful business.
If you focus on providing the utmost value to your customers but don’t cater to employees, soon your business will fall because the foundation of the business is not in good shape.
Employees are one of the elements of the foundation of every organization and without proper strategies to ensure they thrive and successfully translate the WHY, WHAT, and HOW of the business from the inside out, long term success is not guaranteed.
The organizational behavior model ensures you put the right strategies in place to get your employee to perform at their peak, become loyal to the organization, and increase speed of getting the job done.
Another important part of setting a good organizational behavior model is to help managers and leaders in an organization to explain, predict, and influence employee behavior.
In this article, you’ll learn 5 organizational behavior models we have and how to choose the right one for your company.
Without further ado, let’s get started.
What is organizational behavior?
Every individual has a distinct behavior and way of interacting with other people. This could be a huge or a small difference in behavior.
Organizational behavior studies this distinction in an organizational setting and how it could deter or spur your business to success.
A happy workplace that has a genuine interest in each other will succeed while an unhappy workplace that despises the system put in place by the company will soon fall apart.
The primary concern of organizational behavior is to promote productivity by focusing on how individuals interact in a team, how effective are the teams in an organization, and how the organization itself behaves.
This responsibility falls on the owner or CEO of a company and how he/she pass down this responsibility to each leader in the organization.
Without an effective system put in place to ensure all these interconnected parts impact each other positively, things will soon fall apart.
Importance of organizational behavior
By now, you should know that the success of a company (even the business on the roadside) depends on its organizational behavior.
The importance of this organizational behavior is that it ensures that all distinct individual behavior in an organization is being applied to make your company productive.
Here are the major importance of organizational behavior:
- Improve productivity and performance
- Motivate employees the right way
- Improve industrial relationship
- Foster better leadership
- Foster better cross-team collaboration
- Understand decision making
- Control and predict human behavior within the organization
- Create a better company culture
- Help other individual create a solution to a problem in the absence of the leader
Organizational behavior models
We’ve gone through why you need to promote better organizational behavior or better set one if you haven’t created an organizational behavior for your business.
Now, we’ll see the organizational behavior models that you can use, and then you can proceed to choose the one that will work best for your company.
Note: You want to ensure that any organizational model you choose is in line with your WHY. If you’re a regular reader of my blog, you’ll know that I constantly stress the reason why you need to always start with WHY.
You can check out this article to find out why you should always start with WHY: How to become a successful entrepreneur.
1. Autocratic Model
This is one of the oldest organizational behavior models and should perhaps be named – Ultra Modern Model. Just joking.
This model put all the responsibility of the whole organization on the leader, the team is meant to be loyal to the leader and not the company and daily task are carried out with fear.
The leader here rarely seek advice from his team, he commands and expects his command to be carried out or risk certain punishment.
The reward system in this model is simply the paycheck of each individual while other incentives are rarely carried out.
Most times the leader delegate some of his power (while withholding the ultimate power) to subordinate he/she consider worthy and other employees must be obedient to the leaders and those in power.
2. Custodial Model
The aim of this model is to build loyalty to the company rather than a leader and this is done through beneficial packages.
As an employee, the company caters to your personal needs by providing healthcare, car bonus, and other incentives.
The custodial model removes fear from the equation and replace it with care and security while aiming to retain qualified employees.
3. Supportive Model
This organizational behavior model seeks to inspire employees to perform better by increasing the company’s productivity.
In these settings, managers ask employees about there personal goals and work with them to create an action plan to reach these goals. Some of these goals might be getting promoted and acquiring new skills.
The company believes that with the right support, employees will take initiative to increase their performance.
4. Collegial Model
This model develops a structure in which managers lead other employees (teammates) to achieve a goal. Each team has a goal they work towards and power and responsibility are shared to a certain degree.
Employees are loyal to the overall goal instead of their team leader and take pride in each successful execution of goals.
5. System Model
This model focuses on fostering passion and commitment within employees. The goal is to ensure that employees are satisfied and feel invested in the company’s success.
The managers work with their team to achieve a positive and happy workplace, individual employees can share their ideas, and incentives are given to motivate them.
How to choose the best model for your organization
So how do you choose the best organizational behavior model for your own company or small business?
This is really simple and straightforward. When you’re able to clearly answer your WHY, then choosing a model is just like cheery picking your favorite shirt at a local boutique.
For example, let’s assume that you have an e-commerce business with the focus of selling t-shirts and women wear.
You want your company to focus on low-income earners and your WHY is to bring quality wears to the crowd and on the positive side, you want to build a team structure within your organization in order to achieve your goal.
Your organizational behavior model will be a system model because you can easily achieve your goal in this structure.
Your WHY will be different so I expect you to choose an organizational model that fits.
The success of your business depends primarily on the organizational behavior model you choose and how you fit in a system to promote a happy workplace.